Responsibilities
- Support the People Operations team, providing operational support in accordance with internal service level agreements and KPIs.
- Manage the HR Operations scope including employee lifecycle administration, contract management, confirmation/conversion and transfer of staff, retirement and re-employment.
- Drive project initiatives, leveraging on technology to achieve optimum efficiency for the department.
- Manage, coach, and develop the team, and enhance its competencies in handling daily operations and complex issues
- Strive to improve the overall service quality of the team
- Ensure work processes are in compliance with HR policies and statutory regulations
- Design, review and implement improvements to work processes and system enhancements
- Actively engage and collaborate with stakeholders of the organisation
- Act as the key point of liaison for matters relating to service delivery and implementation
Requirements
- Degree in Human Resources related discipline
- Minimum 5 years of relevant experience in similar capacity
- Minimum 2 years of experience in leading a team of HR professional
- Prior experience in Prosoft will be an added advantage
- Familiar with local employment regulations and/or Statutory requirements
